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Structured Sales
​Human Delivery

Practical B2B Sales Training & Coaching for Western Sydney SMEs
Powered by the Q-RED™ Sales System.

B2B Sales Training & Coaching

Strengthening B2B sales teams across Western Sydney

Practical B2B sales training and hands-on coaching for Western Sydney SME teams — powered by the Q-RED™ Sales System to improve pipeline discipline, forecast confidence and conversion.

Book a 20-min Sales Diagnostic

Pinpoint what’s stalling your sales and leave with clear, practical next steps for this quarter.

Take the Free Sales Health Check

A quick 10-question check to spot gaps in your sales process and where to focus next.

Touchstone Training & Coaching delivers practical B2B sales training and sales coaching — built for structured, repeatable selling while keeping the human side of every conversation.

Based in Western Sydney, we support SMEs across Parramatta, Penrith, Norwest, Liverpool and the region’s major commercial and industrial hubs to strengthen pipeline discipline, sales habits and conversion performance.

Founded by Paul Mason, architect of the Q-RED™ Sales System, Touchstone helps Western Sydney B2B SME teams implement structured sales conversations that lift forecast confidence and consistent performance.

"Touchstone’s Q-RED™ Sales System helped us improve our sales process, increase conversion rates, and boost team confidence."

— Satisfied Client, Western Sydney

  • ✓ Sales Training: Practical skill development to lift confidence, consistency, and buyer engagement.
  • ✓ Sales Coaching: Hands-on support for live deals, pipeline discipline, and accountability.
  • ✓ Q-RED™ Sales System: A clear framework to structure sales conversations and improve conversion.

B2B Sales Training & Coaching for Western Sydney SME Teams

Practical, structured programs built for the realities of Western Sydney SMEs — strengthening capability, confidence, pipeline discipline and conversion performance.

B2B Sales Training

Skills-based training that strengthens how your team sells in real B2B conversations — not theory that disappears after the workshop.

  • Lift capability, confidence, and consistency across the team.
  • Sharpen discovery, qualification, and deal discipline.
  • Built for Western Sydney SME buying cycles and opportunities.
View Sales Training

Sales Coaching

1:1 and team coaching that turns training into consistent performance — focused on live deals, accountability, and habits that stick.

  • Work on real opportunities and active conversations.
  • Build confidence in pricing and objection handling.
  • Improve pipeline discipline and next-step execution.
View Sales Coaching

Q-RED™ Sales System

A clear, repeatable sales framework designed for SME B2B teams who want better conversations and stronger conversion.

  • Qualify opportunities earlier and more effectively.
  • Use one practical structure for every sales meeting.
  • Support consistent coaching, pipeline control, and next steps.
Explore Q-RED™

Is the Q-RED™ Sales System Right for Your Western Sydney Sales Team?

Designed for B2B SME sales teams in Western Sydney, Q-RED™ provides a clear, structured framework for more confident, consistent and commercially focused sales conversations — across account management, consulting and business development roles.

It delivers the benefits of a practical B2B sales system without the complexity of enterprise-style methodologies — making it simple to apply, easy to coach, and scalable for growing SME teams.

Ready to see how Q-RED™ can strengthen your B2B sales process? Explore the Q-RED™ Sales System

Picture
Celebrating the wins your team works hard to earn

Why Western Sydney SMEs Choose Touchstone for B2B Sales Training & Coaching

We don’t deliver off-the-shelf programs. Every engagement is shaped around your team, your challenges and your goals — so Western Sydney B2B SME teams see meaningful lift in capability, confidence, pipeline discipline and conversion.

Why SMEs Choose Touchstone

  • ✔ Practical, proven frameworks — not theory
  • ✔ Programs designed for SME budgets and realities
  • ✔ Structured Sales. Human Delivery.
  • ✔ Built around the Q-RED™ Sales System
  • ✔ Experience across Western Sydney industries

What Teams Typically See

  • ✔ A clearer, repeatable B2B sales structure
  • ✔ Stronger qualification and improved conversion
  • ✔ Better pipeline visibility, discipline and follow-up
  • ✔ More confident client conversations and next steps

Supporting B2B Sales Teams Across Western Sydney Industries

We deliver practical B2B sales training and coaching for SME teams operating in complex, competitive Western Sydney markets.

Manufacturing & Industrial Construction & Building Services Transport & Logistics Professional Services B2B Technology

Latest B2B Sales Insights for Western Sydney SMEs

Practical guidance on sales training, coaching and the Q-RED™ Sales System — focused on pipeline discipline, conversion and forecast confidence.

Q-RED sales process overlay concept for Western Sydney B2B sales teams

New article

Plugging Q-RED™ Into Your Existing Sales Process (Without Burning Everything Down)

A practical way to overlay Q-RED™ onto the stages you already use — with example journeys for inbound enquiries and existing client expansion.

Read article →
B2B sales coaching discussion in an SME setting, reviewing customer needs and next steps to enhance sales capability

Featured

Stronger Sales Teams, More Satisfied Customers: Choosing the Right B2B Sales Training for Western Sydney SMEs

What to look for in sales training and coaching so your team builds capability that improves performance — and the customer experience.

Read article →

View all B2B Sales Insights →

Complimentary · Limited Spots

Sales Performance Diagnostic (20 min)

A complimentary strategy session for Western Sydney B2B SME sales teams.

A short, focused working session to identify what’s slowing your sales performance — and clarify the one or two structural changes most likely to lift pipeline momentum and conversion this quarter.

  • Where deals are stalling — and the likely root cause
  • Gaps in qualification, pipeline discipline, and next-step clarity
  • A practical adjustment aligned to your current sales process
Book a 20-min Sales Diagnostic

Want a deeper working session? Book the 60-minute Sales Capability Review .

Real Results Western Sydney SME Leaders Are Achieving from B2B Sales Training & Coaching

More qualified opportunities and fewer “maybe” deals clogging the pipeline — leading to faster decision-making.

A clear, shared B2B sales framework the whole team can follow, aligning everyone around common goals and actions.

More confident client conversations and more of the right opportunities progressing — boosting sales momentum.

(Typical outcomes vary by team and market.)

Ready to Strengthen Your B2B Sales Team?

Start with a 20-minute sales diagnostic for Western Sydney SMEs to identify what’s stalling performance — and the structural changes that will drive pipeline momentum this quarter.

Book a 20-Min Sales Diagnostic

No obligation. Walk away with 1–2 practical priorities you can action immediately.

Prefer to start with a quick self-check?

Take the Free Sales Health Check →

Takes around 7 minutes. Get a clear view of where to tighten your sales process first.

Prefer email or a different time? Contact us and we’ll get back to you.

Frequently Asked Questions →

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Serving Western Sydney commercial & industrial hubs: Parramatta · Macquarie Park · Norwest · Penrith · Liverpool · Eastern Creek · Wetherill Park · Smithfield · Erskine Park · Prestons · Ingleburn

  • Home
  • Services
    • Sales Training
    • Sales Coaching
    • Q-RED™ Sales System
  • Resources
    • Western Sydney B2B Sales Health Check
  • About
  • FAQs
  • Sales Insights
    • Sales Insights (Archive)
  • Contact